Coordinator, Tours & Special Events
The Coordinator, Tours and Special Events will works with clients, outside vendors, and internal departments to coordinate and execute stadium tours and non-game day events.
Job Functions:
- Assist with answering calls and scheduling private and public stadium tours
- Assist in the development of tour guide schedules on a weekly basis
- Help facilitate and conduct stadium tours when needed
- Additional tour related assistance as needed
- Assist in the planning and execution of non-baseball/non-game day events
- For select events, serve as the on-site point person throughout set-up, execution, and strike
- Assist with conducting facility site inspections as needed
- Communicate event details to internal stakeholders
- Perform other related duties as assigned
Basic Requirements/Qualifications:
- Bachelor’s Degree, or education equivalent, preferably in the Hospitality or Tourism related fields
- Minimum two (2) years previous experience in hospitality, events, or the travel and tourism industry
- Available to work weekends is a must
- Must also be able to work during the day and evenings, including holidays and overtime as needed
- Bilingual – Spanish, Korean, Japanese a plus
- Excellent written and verbal skills
- Must be comfortable speaking to large and diverse audiences
- Professional image and demeanor
- Strong collaboration, communication, time management and organizational skills
- Must always demonstrate a positive, team-oriented, and respectful attitude
- Become knowledgeable about all aspects of Dodger Stadium and Club history
- Possess high degree of discretion, integrity, professionalism, and accountability
- Consistent, punctual, and regular attendance
- Maintain high levels of safety and customer service standards at all times Proficient computer skills in Microsoft Office including Word, Excel, Power Point, and Outlook
- Minimum physical requirements: Able to travel to, and move throughout, various areas of the ballpark stand for prolonged periods of time; navigate stairs; and be able to lift and transport up to 25 pounds
LOS ANGELES DODGERS LLC is firmly committed to providing equal opportunity for all qualified applicants from every race, creed, and background. The Organization is also firmly committed to complying with all applicable laws and governmental regulations at the state and local levels which prohibit discrimination.
LOS ANGELES DODGERS LLC considers all applicants without regard to national origin, race, color, religion, age, sex, sexual orientation, disability, military status, citizenship status, pregnancy or related medical conditions, marital status, ancestry-ethnicity, or any other characteristic protected by applicable state or federal civil rights law. The Immigration Reform and Control Act require that the Organization obtain documentation from every individual who is employed which verifies identity and authorizes his/her right to work in the United States.
COVID-19 Policy:
In accordance with the Los Angeles Dodgers’ policies relating to COVID-19, all newly-hired employees are required to be fully vaccinated against COVID-19 prior to commencing employment. Applicants who receive a conditional offer of employment will be required to provide proof of vaccination prior to their first day of employment. Applicants who decline to be vaccinated because of a qualifying medical condition or a sincerely held religious belief, or because they are pregnant, may be considered for a reasonable accommodation to the vaccination requirement.
Skills Preferred
- LEADERSHIP
- PUBLIC SPEAKING
- COMMUNICATION
- CUSTOMER SERVICE
- TIME MANAGEMENT
Behaviors Preferred
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Enthusiastic: Shows intense and eager enjoyment and interest
- Team Player: Works well as a member of a group
- Leader: Inspires teammates to follow them
Motivations Preferred
- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization