Receptionist & Client Care Coordinator
Stonebridge Counseling is seeking a warm, organized, and detail-oriented Receptionist & Client Care Support Coordinator to support our growing trauma-informed mental health practice.
This role works closely with our Client Care Coordinator to help create a welcoming experience for clients while supporting the administrative systems that keep our practice running smoothly. The ideal candidate enjoys helping people, communicates professionally, thrives in a collaborative environment, and can manage multiple priorities while maintaining attention to detail.
This position is an excellent opportunity for individuals interested in mental health, healthcare administration, counseling, psychology, social work, or client services.
Position Details
- Part-Time (25 hours/week)
- $21.00/hour
- In-person position
- Location: Chico, CA
- Schedule: To be determined based on candidate availability and office needs
About Stonebridge Counseling
Stonebridge Counseling is a trauma-informed mental health group practice dedicated to helping clients heal through relational, attachment-based, somatic, and experiential approaches to therapy.
We are also a learning-centered clinical community committed to supporting therapist development, clinical excellence, and compassionate client care. Our team values collaboration, curiosity, integrity, and a commitment to creating a welcoming and supportive environment for both clients and colleagues.
Responsibilities
Client Support
- Greet clients and visitors professionally and warmly
- Answer and direct incoming phone calls
- Respond to general inquiries and route messages appropriately
- Assist with client scheduling and appointment coordination
- Help maintain a positive and welcoming office environment
Administrative Support
- Assist the Client Care Coordinator with daily administrative tasks
- Support intake and onboarding processes for new clients
- Maintain accurate records and documentation
- Monitor and organize office communications
- Assist with data entry and document management
- Help maintain office supplies and shared administrative resources
Operational Support
- Support clinicians and administrative staff with routine office needs
- Assist with special projects as assigned
- Help ensure smooth day-to-day office operations
- Maintain confidentiality and professionalism in all client interactions
Qualifications
Required
- High school diploma or equivalent
- Strong organizational and time-management skills
- Excellent written and verbal communication skills
- Comfortable learning new technology and software systems
- Professional, dependable, and detail-oriented
- Ability to manage multiple tasks while maintaining accuracy
- Ability to maintain confidentiality and professionalism
Preferred
- Experience in customer service, reception, administrative support, or healthcare
- Experience working with scheduling systems or electronic records
- Interest in mental health, psychology, counseling, social work, or healthcare administration
- Experience using Google Workspace (Gmail, Calendar, Drive, Docs)
The Ideal Candidate
You are:
- Friendly and approachable
- Calm under pressure
- Organized and proactive
- Comfortable interacting with a wide variety of people
- Able to maintain professionalism and discretion
- A team player who enjoys supporting others
- Interested in contributing to a mission-driven organization
Benefits
- Paid sick time in accordance with California law
- Supportive and collaborative work environment
- Opportunity to gain experience in a growing mental health practice
- Exposure to behavioral health operations and client care systems
- Professional development opportunities
- Health, Vision, and Dental for full time employees
To Apply
Please submit your resume and a brief cover letter describing your interest in the position and what draws you to working in a mental health setting.
Stonebridge Counseling is committed to creating an inclusive and welcoming environment for clients and team members from diverse backgrounds and lived experiences.